Welcome to PDF Master Converter ("we," "our," or "us"), operated by Nuzz Next Technology. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at pdfmasterconverter.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, and password when you register.
- Contact Information: Details you submit via our contact form.
- Payment Information: Processed securely by Stripe. We do not store payment card numbers.
1.2 Automatically Collected Information
- Log Data: IP address, browser type, pages visited, time and date of visits.
- Usage Analytics: Tool usage statistics, file processing metrics (anonymized).
- Cookies: Session and preference cookies (see Section 4).
1.3 Files You Upload
Files uploaded for processing are used solely for that purpose. We do not read, analyze, or retain the content of your documents. All files are automatically deleted within 1 hour of processing.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process your PDF files as requested
- To manage your account and authenticate your identity
- To send transactional emails (account confirmation, password reset)
- To send promotional emails (only with your explicit consent)
- To analyze usage patterns and improve user experience
- To comply with legal obligations
3. File Handling & Security
We take the security of your files very seriously:
- Encryption in Transit: All file transfers use 256-bit SSL/TLS encryption.
- Automatic Deletion: Uploaded and processed files are deleted within 1 hour.
- No Content Access: We do not read, access, or analyze the content of your documents.
- Isolated Processing: Files are processed in isolated environments and never shared between users.
- No Backup: We do not retain backup copies of your files.
4. Cookies & Tracking
We use the following types of cookies:
- Essential Cookies: Required for basic functionality (session management, authentication).
- Preference Cookies: Remember your theme preference (dark/light mode).
- Analytics Cookies: Google Analytics to understand usage (anonymized IP).
- Advertising Cookies (Google AdSense): Third-party advertising cookies used to serve personalized ads based on browsing history.
Google AdSense & Personalized Advertising
We partner with Google AdSense to serve advertisements on our website. Please note the following regarding Google's advertising cookies:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
- Google's use of advertising cookies (including the DoubleClick DART cookie) enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting the Google Ads Settings page. Alternatively, users can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the www.aboutads.info page.
You can disable cookies in your browser settings. Essential cookies cannot be disabled as they are required for the Service to function.
5. Third-Party Services
- Google Analytics: Usage tracking with anonymized data
- Google AdSense: Third-party personalized advertising and ad performance tracking
- Stripe: Payment processing (does not store payment data on our servers)
- Google Drive / Dropbox: Optional cloud storage integration (OAuth-based)
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate personal data.
- Right to Erasure: Request deletion of your account and data.
- Right to Portability: Receive your data in a portable format.
- Right to Object: Object to certain uses of your data.
- Right to Opt-Out: Unsubscribe from marketing emails at any time.
To exercise any of these rights, contact us at privacy@pdfmasterconverter.com.
7. Data Retention
- Uploaded Files: Deleted within 1 hour of processing
- Account Data: Retained until account deletion
- Analytics Data: Retained for 26 months then deleted
- Contact Form Data: Retained for 12 months then deleted
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@pdfmasterconverter.com
- Company: Nuzz Next Technology, Mumbai, India
- Website: Contact Form
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.