General
Is PDF Master Converter completely free? +
Yes, PDF Master Converter is 100% free. All 33 tools are available at no cost with no watermarks, no registration required, and no subscription needed for basic use.
Do I need to create an account? +
No account is required to use any of our PDF tools. Simply visit any tool page, upload your file, and get your result instantly. Creating an account (free) gives you access to file history and cloud sync.
What operating systems and browsers are supported? +
PDF Master Converter works in any modern web browser including Chrome, Firefox, Safari, and Edge on Windows, macOS, Linux, iOS, and Android. No plugins or extensions needed.
Do I need to install any software? +
No installation required. Everything runs in your browser. Works on desktop, laptop, tablet, and smartphone without downloading anything.
Security & Privacy
How secure is my uploaded PDF? +
All file transfers are protected by 256-bit SSL/TLS encryption. Files are processed on isolated secure servers and automatically deleted within 1 hour. We never access, read, or share your documents.
Are you GDPR compliant? +
Yes, PDF Master Converter is fully GDPR compliant. We collect minimal data, never sell user data, and provide full data deletion on request. See our
Privacy Policy for details.
How long do you keep my files? +
Uploaded and processed files are automatically deleted from our servers within 1 hour of processing. We do not retain, backup, or archive your documents.
Features & Tools
How many PDF tools are available? +
PDF Master Converter offers 33 professional PDF tools covering organizing, editing, converting, securing, and more. New tools are added regularly.
Does the OCR support multiple languages? +
Yes. Our OCR engine supports 100+ languages including English, Hindi, Arabic, Chinese, Spanish, French, German, Japanese, and many more.
Can I use Google Drive or Dropbox? +
Yes. You can upload files directly from Google Drive or Dropbox, and save processed results back to cloud storage. This feature requires a free account.
Files & Limits
What is the maximum file size? +
Free users can upload files up to 100MB per file. Pro plan users get unlimited file sizes. For the merge tool, you can upload up to 20 files at once on the free plan.
What file formats are supported? +
We support PDF, DOCX, DOC, XLSX, XLS, PPTX, PPT, JPG, JPEG, PNG, TIFF, BMP, HEIC, HTML, TXT, and more depending on the specific tool.
Can I process password-protected PDFs? +
You can use our
Unlock PDF tool to remove password protection when you know the password. Processing of locked PDFs without the password is not supported.
Account & Billing
How do I upgrade to Pro? +
Click "Get Started" or "Upgrade to Pro" to create an account. The Pro plan starts at $9/month and comes with a 7-day free trial. No credit card required for the trial.
Can I cancel my subscription? +
Yes, you can cancel anytime from your account dashboard. There are no cancellation fees. Your access continues until the end of your current billing period.
Do you offer refunds? +
Yes. We offer a 30-day money-back guarantee on Pro and Business plans. Contact our support team at support@pdfmasterconverter.com for a refund request.